ABOUT US
Welcome to Shantae Head Spa! 🌸 Located inside of Mega Salon Suites in Douglasville, GA. This is your #1 Salon & Spa choice west of Atlanta for Silk Press services and restorative head spa experiences designed to promote relaxation, hair growth, and overall well-being. Formerly Shantae Stylez. 15 years of award-winning experience, now reimagined into a luxury head spa concept in Douglasville, GA. Book online now and experience the difference at Shantae Head Spa. 🤍🌸 •••••••• See the Contact page of our booking site for ways to contact us. Please be patient in receiving a response. We may not see emails or texts right away. •••••••• Booking Notes 🤍 Appointments are available for booking up to one month in advance. With the exception of rebooking in-salon, all appointments should be scheduled online here at least 24 hours in advance. 🤍 If a desired date/time is unavailable for booking, please join our Waitlist to be notified of any new availability. (Note: Our hours are Mon-Fri 9am-5pm.) 🤍 It is your responsibility to reschedule/cancel your appointment in a timely manner. Please utilize the Cancel/Reschedule links provided to you in the confirmation and reminder emails. See the Cancellation Policy for more info. 🤍 Please take into consideration the duration of the service(s) you are interested in and avoid scheduling appointments where you will be pressed for time. •••••••• Appointment Etiquette 🤍
CANCELLATION POLICY
To ensure accurate appointment availability, We require that guests cancel/reschedule appointments no later than 24 hours prior to the scheduled appointment. Cancellations/rescheduling can be performed through the Confirmation and Reminder emails sent to the email address that is on file. Failure to comply with the Cancellation Policy will result in a guest being banned from booking with us. DEPOSITS A non-refundable deposit, ranging between $25 and $50 is required to confirm an appointment. The non-refundable deposit will be credited towards the total service price. Rescheduling will require a new deposit. LATE CANCELLATION FEE A 25% Late Cancellation Fee will be charged for no-shows, cancellations, and rescheduling performed within 24 hours of a scheduled appointment in which the deposit was waived (previous in-salon scheduling, etc.). TARDY / NO SHOW To ensure that our guests receive the best experience without waiting, we ask that our guests arrive promptly to their scheduled appointments. There is a grace period of 15 minutes after the appointment start time for guests to arrive to their scheduled appointments. If a guest arrives/will arrive to their scheduled appointment more than 15 minutes after the appointment start time, the appointment may be cancelled and/or rescheduled, and a Late Cancellation fee will be assessed. By scheduling an appointment, you are agreeing to this policy. To view Our Booking Policy in its entirety, visit www.shantaestylez.com/bookingpolicy .